Contact Center Services
Professional Services
Inquiry Qualification
Admissions & Enrollment
Registrar Services

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Who We Are

Conversion Calls was founded in 2006 and we are headquartered near Ft. Lauderdale, FL. Our specialization is strategic partnerships with institutions of higher education, public and government organizations. In fact, our leadership team has over 50+ years of actual college and university (private and non-profit) experience in various roles from entry level to the executive level. So, we understand the client's perspective and expectations from experience, and we know what it takes to deliver above and beyond the outcomes you envision.

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PERFORMANCE

World Class Speed To Contact Strategies

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OPPORTUNITY

Achieve Revenue Growth Goals

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YIELD

ROI, Efficiency, & Retention

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PEACE OF MIND

This is our "why"

What We Do

Conversion Calls provides world-class contact center solutions through Operational Excellence. We provide data conversion stats that range from inquiry pre-qualification and warm-transfer services to general customer service, appointment setting, and confirmations. Furthermore, we offer extended hours of customer service, dedicated admissions and enrollment services, client and student success,
and registrar teams for your new and current students and customers.

How We Do It

Contact Center Services keyboard_backspace

• World Class Speed to Contact Calling
• Verifying and Qualifying
• Warm Transfer

Enrollment Serviceskeyboard_backspace

• Prospect Coaching
• Application Assistance
• Enrollment Assistance
• World Class Speed to Contact Calling

Registrar & Student Success Serviceskeyboard_backspace

• Student Registration
• Enrollment Verification
• Course Scheduling
• Student Retention

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YOY Enrollment Growth

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Speed to Inquiry

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Increase conversion Efficiency

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Actual Client Experience

Our Clients

Here are some of the institutions and organizations that strategically partner with us:

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Cutting Edge Contact Center Features

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